Hindustan Roadside Assistance Private Limited ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application, "Hindustan Assistance," and related services (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our Services:

1. Personal Information: We may collect personal information, such as your name, contact information, and payment details when you use our Services or create an account.
2. Location Information: We collect your device's location data to provide you with emergency services and to improve the accuracy of service provider dispatch.
3. Usage Information: We collect information about how you use the app, including interactions, preferences, and settings.
4. Communications: We may collect information about your communications with us, including customer support inquiries and feedback.

How We Use Your Information

We use your information for the following purposes:

1. Provide Services: To provide and maintain our emergency vehicle assistance services, including locating service providers, processing payments, and facilitating communication.
2. Improve Services: To analyze and enhance the quality and performance of our Services, including user experience, functionality, and features.
3. Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
4. Marketing and Promotions: To send you updates, promotional offers, and other communications related to our Services. You can opt-out of these communications at any time.
5. Legal and Safety: To comply with legal obligations, protect our rights and interests, and ensure the safety and security of our users and the public.

Information Sharing

We may share your information with:

1. Service Providers: We share your location and service request details with service providers to facilitate assistance.
2. Third-Party Service Providers: We may engage third-party service providers to assist us in providing, maintaining, and improving our Services.
3. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.